What is Bakulai Agent?
Who this is for: an owner opening the app for the first time, or anyone who wants the mental model before clicking around.
The office
Section titled “The office”The 3D office with rooms and agents at their desks —
agent/start/office-overview.png- A room is a department: Sales, Finance, Marketing, Operations & Inventory, Purchasing, HR, Customer Service, Design Studio, Engineering, Reception — plus the Owner’s Office and three shared rooms (Meeting Room, Coffee Break, Lounge). Each department carries its own set of automations and a daily meeting.
- An agent is a desk in a room. It has a name, a role (53 to choose from, for example Bookkeeper or Social Media Manager), its own memory and its own chat. Behind the scenes each agent is a separate Hermes profile on your computer.
- The Owner’s Office holds your own desk: the agent you talk to in the panel, the one that reports what the others did.
What agents do
Section titled “What agents do”- Answer in your channels. Link a WhatsApp number, a Telegram bot or a mailbox to an agent and it replies to customers and staff from there.
- Run automations. Scheduled jobs (a morning briefing, overdue-invoice reminders, a weekly content calendar) and event-driven ones (a prospect’s email becomes a draft Lead, a receipt photo becomes a draft expense).
- Write into Bakulai — as drafts. Quotations, invoices, purchase orders, leave applications, journal entries: always draft, never submitted. You review them in the Review tab and approve them in the ERP.
- Talk to each other. Agents ask colleagues questions, leave inbox messages, hand each other tasks and hold a daily meeting whose minutes reach you.
What agents never do
Section titled “What agents never do”- Submit, cancel, delete or approve a document in Bakulai. Those tools are never given to any agent.
- Send a social media post or comment without going through the approval queue you control.
- Cold-message strangers on social media.
- Handle your keys: model API keys, WhatsApp QR pairing and social logins happen on your screen, not in a chat.
Where the work shows up
Section titled “Where the work shows up”| You want to… | Look at |
|---|---|
| chat with an agent | the Chat tab of the panel (select an agent on the map) |
| see every customer conversation | the Inbox tab |
| see what agents asked each other and their tasks | the Tasks tab |
| approve social comments and posts | the Marketing tab |
| read meeting minutes or run a meeting now | the Meetings tab |
| check what ran and when | the Activity tab |
| review the drafts agents wrote in Bakulai | the Review tab |
Ask your agent
Section titled “Ask your agent”✦ Ask your agent
Things you can say to an agent in Bakulai Agent:
“explain what you and the other agents can do”“what is a room, what is a role?”No tool for this page yet — an agent can explain the steps and open the screen for you.