The company brief
Who this is for: an owner who wants every agent to know the business without repeating it in every chat.
What goes in
Section titled “What goes in”Settings → Company holds one Markdown text of up to 10,000 characters. Good content:
- what you sell, your price points and who buys;
- how you want customers addressed (tone, greeting, language);
- opening hours, branches, delivery areas, payment methods;
- house rules (“never promise a delivery date without checking stock”).
Bad content: anything secret (keys, passwords, margins) — agents quote the brief to customers when it helps.
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Open Settings → Company.
Settings, Company card —agent/office/company-brief.png -
Paste or edit the text, then Save. The counter shows the remaining characters.
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Every agent reads the new brief at the start of its next conversation. Running conversations keep the old one until they end.
Ask your agent
Section titled “Ask your agent”✦ Ask your agent
Things you can say to an agent in Bakulai Agent:
“update the company brief”“tell all agents our new opening hours”- “what does our company brief say?”runs directly
- “add to the brief that we opened a branch in Bandung”asks you first
Limits & safety
Section titled “Limits & safety”- 10,000 characters. Longer text is refused, not truncated.
- The brief is part of every agent’s instructions — a change through an agent asks for your confirmation first.